NEW Version 4.0 - November 20, 2024
[NEW Feature] You can now convert a customer's cart to a draft, even if some items are out of stock.
[NEW Feature] View customer's cart note data, on the cart details view
[Improvements] We have fixed minor bugs on the Analytics page, improved overall speed, and made additional enhancements.
01 October 2024 - What's New:
We have improved the app's load speed.
Added support for additional UTM tracking sources and created a distinct section on the Live Activity Feed page for improved visibility.
We updated the Growth Plan to better support growing businesses with fewer carts per month. Instead of paying an additional $40 for another 2500 carts when you reach your 2500 threshold, you will now pay $8 for each additional 500 carts. This change makes it possible for growing businesses to manage their costs more effectively
Fixed minor bugs
15th August 2024
Cart Whisper V3.1 Highlights
What's New:
Live Activity Feed - Monitor every visitor's journey across your store
Access detailed information about each visitor, including their location, browser, device type, and IP address
Track UTM sources and referral sites to understand your traffic sources
21st July 2024 - New Feature:
New customers created by the app, are automatically subscribed to emails.
05th June 2024 - New Feature:
Instead of sending support requests to the default email on the account, manually choose the email address for receiving cart support requests.
Based on feedback, we'll add additional rules and advanced configuration.
29 May 2024
Back button on the cart detail page takes you now back to the specific view you're coming from, instead of all tabs as it was until now.
7th May 2024
Minor bug fixes and improvements have been made.
16 April 2024
Enhancements to Draft Order Creation:
After converting a cart to a draft order, you will not be automatically redirected to the draft order, instead you will see the button saying "Go to draft order"
If the customer has added items to the draft order, you can update the draft order to include these items.
Previously, if you deleted a draft order, you were unable to convert the cart again. This capability has now been added.
10 April 2024:
We have made improvements to the Dashboard that allow you to easily track customer orders. You will be able to see which carts have been successfully completed, as well as how the orders were placed (whether online or from a draft order). Additionally, merchants using the interactive widget will be able to view any incoming support requests.
March Updates
Cart Whisper V2.0 Highlights
Release Date:
7th March 2024
What's New:
Three New Widgets: We are introducing simple, modern, and comprehensive widgets. The comprehensive one comes with form submission options, enhancing customer interaction and insights.
Live Widget Customization: Merchants can now tweak widget designs in real-time directly from the storefront, enabling immediate visual feedback and optimized engagement.
Notifications: Merchants will receive a banner alert in their admin panel next to the cart, indicating that a form has been submitted. Additionally, an email will be sent to both the merchant and the customer to confirm that the request has been received.
Enhancements:
Exit Intent Popup: It was redesigned for consistency, with new widgets and improved trigger mechanics for better engagement and reduced abandonment.
22 January 2024 - New Features:
Now, it is possible to link shopping carts with logged-in customers, which is particularly beneficial for B2B stores as it allows them to track which customers are adding items to their carts.
04 December 2023 - New Features:
You can now choose the format the Card ID starts at
25 October 2023 - New Features:
A new report showing the amount of draft orders created with the app
A new report showing carts based on the country
A new report shows the type of device that the customer is using.
Fixed:
We fixed an issue where the widget would not display on certain themes
Changed:
Updated app to Polaris 12