Cart Whisper is a powerful Shopify app designed to empower merchants with real-time insights into their customers' shopping behaviors and cart activities. With the app’s live activity feed, you can monitor every action your visitors and customers take on your store in real time—from the pages they’re browsing to the products they’re adding or removing from their carts. This activity feed provides unparalleled visibility into your shoppers' journey, helping you understand customer behavior like never before.
Additionally, Cart Whisper tracks UTM parameters for every visitor where available, so you can gain insights into your marketing performance—knowing exactly where your traffic is coming from and which campaigns are driving the most value.
Further enhancing its utility, Cart Whisper provides features like customizable cart widgets, exit-intent popups, and comprehensive analytics, making it an all-in-one tool for streamlining cart management, improving customer engagement, and driving more conversions.
Now, we’re excited to introduce a new feature tailored specifically for Shopify Plus merchants utilizing Shopify B2B functionality: merchants can now see both Company and Customer details directly on their dashboard, were previously you would only see the name of the customer, This update provides unparalleled visibility into business customer insights, helping them optimize sales strategies and close deals faster.
With this seamless improvement, Shopify Plus merchants leveraging Shopify B2B functionality can now easily view both the Customer and their associated Company in real time on their dashboard, without requiring any manual setup.
Ideal for B2B and wholesale merchants, this feature enables businesses to better understand and act on critical customer information.
There’s no need for additional configuration—this feature works out of the box for stores utilizing Shopify Plus and its B2B capabilities.
By leveraging Shopify’s B2B framework, this integration allows for easy identification of corporate clients, streamlining operations for your business.
Make faster, more informed decisions by identifying business customers as they browse.
Sales teams now have real-time access to valuable insights, helping them engage effectively and close deals quickly.
This feature is pre-configured and available exclusively to Shopify Plus merchants utilizing Shopify’s B2B functionality. Here’s how it benefits your store:
When a business customer logs in, Cart Whisper automatically displays their Company name alongside their Customer details on your dashboard.
This streamlined visibility allows merchants and sales teams to anticipate customer needs, foster relationships, and expedite the sales process.
This feature is automatically available for stores using Shopify Plus that utilize Shopify’s B2B functionality. All other merchants on different plans can still see the customer's name if they have logged in to make a purchase or have already completed their order.
Shopify Plus allows large-scale businesses to unlock advanced customization options and features tailored for growth.
By utilizing Shopify B2B tools, Cart Whisper enhances your store with easy-to-use features that simplify managing business customers and relationships.
Quickly understand both the customer and the business they represent, making interactions easier and more meaningful.
Enable sales teams to immediately act on high-value opportunities by providing all relevant business details at a glance.
Perfect for wholesale and corporate-focused merchants, where understanding the business-customer connection is key to improving sales cycles and outcomes.
Leverage the live activity feed to track customer actions the moment they happen, empowering you to respond faster and optimize the shopping experience.
Consider a wholesale store where multiple customers frequently represent their companies. With Cart Whisper’s new feature:
As soon as a logged-in customer begins browsing, their Company and Customer information becomes visible in real time.
The live activity feed lets you monitor what they’re doing on your site, whether they’re browsing specific pages, adding products to their cart, or removing items.
Combine these actions with UTM insights to understand where the customer originated and tailor your follow-up accordingly.
This immediate insight allows your sales team to tailor communication, preempt customer needs, and close high-value sales faster.
By simplifying access to critical business and customer details, this feature ensures that your sales and support teams remain efficient and effective.
Shopify Plus merchants leveraging Shopify’s B2B features now gain a distinct competitive advantage with Cart Whisper's latest update. This enhancement, combined with features like the live activity feed and UTM tracking, simplifies access to business-critical insights, enabling merchants to make faster decisions, foster better relationships, and convert leads into sales effortlessly.
Ready to experience the difference? Install Cart Whisper today and discover how this feature can help close more sales!