Cart Details

Complete Cart Intelligence & Management

Complete customer context: carts, support tickets from cart widget, and customer data all in one place

Detailed Cart Info
Draft Order Conversion
Support Integration
Customer Assignment

Complete Customer Context

Carts, support tickets from cart widget, and customer data all in one integrated view

Cart Details - Customer #12345

Customer Information

Name:Sarah Johnson
Company:TechCorp Industries
+1 (555) 123-4567

Customer Assignment

Cart Timeline

Created: 2 hours ago
Last updated: 15 minutes ago

Cart Items

Professional Widget Set
SKU: PWS-001
$149.99
Qty: 5
Enterprise Tool Kit
SKU: ETK-200
$299.99
Qty: 2
Premium Support Package
SKU: PSP-100
$499.99
Qty: 1
Total Cart Value:$1849.92

Support Tickets

Tickets created from cart widget on customer's cart page
TK-001
High
Open

Issues with bulk pricing calculation

The bulk pricing isn't applying correctly for orders over 50 units...

1 hour ago
TK-002
Medium
In Progress

Shipping options for international order

Need clarification on shipping costs to Canada...

3 hours ago

Support Context

Customer submitted support tickets directly from the cart widget while shopping. Address these concerns to improve conversion.

Powerful Cart Management Features

Complete customer context with cart widget support integration and sales workflow

Complete Cart Information

Every detail about cart contents, pricing, and customer data in one comprehensive view.

One-Click Draft Order Conversion

Convert abandoned carts to draft orders instantly, ready for processing and fulfillment.

Customer Contact Integration

Direct access to customer information for immediate outreach and personalized support.

Cart History & Timeline

See cart evolution over time, track changes, and understand customer shopping behavior.

Bulk Cart Management

Manage multiple carts efficiently with bulk actions and streamlined workflows.

Sales Team Workflow

Tools specifically designed for sales rep productivity and cart recovery success.

Support Ticket Integration

View customer support tickets created directly from the cart widget on their cart page, providing instant context for cart abandonment issues.

Customer Assignment

Assign carts to existing customers or create new customer accounts seamlessly.

Key Benefits

Transform your cart recovery process

Instant Order Processing

Convert carts to processable orders immediately

Sales Efficiency

Streamline the cart recovery process

Seamless Widget Integration

Support tickets flow directly from cart widget to management dashboard

Revenue Recovery

Turn abandoned carts into completed sales

Perfect For Your Business

Ideal for various business types and workflows

B2B Sales Teams

Perfect for complex B2B cart management with detailed customer information and bulk processing capabilities.

Wholesale Operations

Handle bulk orders and customer accounts with comprehensive cart details and draft order conversion.

Customer Support

Assist customers with their cart issues using complete cart context and customer information.

Order Management

Streamline the order processing workflow with one-click cart to draft order conversion.

"
Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!
Synthesizers.com
United States

Ready for Complete Customer Context?

Integrate your carts, support tickets, and customer data in one powerful platform